Information

Welcome to our FAQs, where we've gathered answers to the most common questions about our highly scented, cruelty-free, and vegan products. We pride ourselves on transparency and want to ensure you have all the details needed to enjoy our Wick-ed Good Scents to the fullest. Explore our comprehensive guide below, and if you can't find what you're looking for, please don't hesitate to reach out.

Frequently asked questions

At Wick-ed good scents, we're passionate about creating bold, long-lasting fragrances that transform your home. We believe in providing exceptional quality and customer service, and these FAQs are designed to help you make the most of your experience with our hand-poured wax melts, candles, room sprays, and more.

How long do your wax melts and candles last?

Our highly scented wax melts deliver a powerful fragrance throw for approximately 5 to 8 hours per individual melt. For candles, their burn time varies by size, but for optimal performance and safety, we recommend burning them for no more than 4 hours at a time. Trim the wick before each light to ensure a clean, even burn.

What is your delivery and returns policy?

We aim for next-day dispatch for all orders. In the event a product arrives damaged, we will gladly replace it once the original item has been returned to us. If you wish to return an unwanted product, it must be sent back at your own cost, unused, and in its original packaging, for a full refund of the product's price.

How can I get the best and safest use from my Wick-ed Good Scents products?

For candles, always trim the wick before every light and never burn for more than 4 hours at a time. Our wax melts provide a fantastic scent throw for 5 to 8 hours. Car diffusers are designed for optimal performance when clipped to your car's vents using the provided clips. Should you have any further questions or queries, please do not hesitate to email us at [[email]] and we will get back to you as soon as possible.

What makes Wick-ed Good Scents products unique?

Before you buy, please be aware your nose will thank you! We are fragrance-forward by design; these are not subtle scents. We go bold, strong, and long-lasting, because for us, scent is the star. All our products are 100% vegan and cruelty-free. Remember, scent is personal, and everyone perceives fragrances differently, making it a unique part of the experience!

Ready to explore our scents?

We hope these answers have provided clarity and confidence in our products. Our journey began with a passion for exquisite fragrance, and we're committed to bringing you the best. If you have more questions or are ready to immerse your home in delicious aromas, explore our full range today.